When we work with clients in our capacity as consultants, one of the things we often create is a communication plan. A communication plan addresses all the communications that an organization produces and lays out a comprehensive approach to providing stakeholders with information.
A well-crafted plan defines who should be given what information, by whom, when, and through which channels. Ideally (though not necessarily), it's crafted as part of a long-term strategic planning process, to ensure that communication targets dovetail with the organization's larger goals. So a communication plan serves to not only codify, but also streamline and improve the efficacy of an organization's communications processes.
It's a game changer.
The components of a communication plan vary widely depending on the organization and its needs, but it almost always includes an overview of communication objectives, target audiences, and desired outcomes; a parsing of communications by channel (e.g., electronic publications such as newsletters or blog posts, print publications, and even events and in-person communication); an editorial calendar that can be developed and managed in-house; and recommendations for improving content and workflow (sometimes including a style guide or process chart).
A good communication plan shows you where you are, where you want to be, and how to get there. For organizations where internal communications resources are stretched thin, or for those where communication processes are decentralized and difficult to coordinate, this sort of comprehensive picture is really, really invaluable.
Look out for future posts detailing the various components of a communication plan, how they're developed, and how they can be used.
English PhD, former arts administrator, obsessive cook, native East Coaster, and mom to two rabblerousers.
English PhD, former high school teacher, obsessive organizer, native Midwesterner, and mom to three troublemakers.