Entries by Molly Gage

Even More Communications Processes!

Last week, I mentioned the important communications processes that help keep tech writing projects running smoothly. This week, I want to reiterate their importance by rationalizing their use. For most project participants (and general readers, too), communications processes are basic logistics management: They’re in the background, they’re boring, and they feel inconsequential. However, if you’ve […]

More Tools for Tech: Communications Processes

Partly because they’re team-based, partly because they’re produced over an extended period of time, and partly because production is iterative, tech writing projects require rock-solid communications processes to ensure completion. Communications processes refer to the ways that team members provide reviews, comments, revisions, approvals, and updates. Sounds (somewhat) simple, but a typical white paper often […]

Tech Writing: Tools of the Trade

If you’ve ever looked to produce a yearly report, a white paper, a series of tech sheets, or any other project that falls under the broad and rather complicated category of “tech writing,” you’ve probably felt overwhelmed and unsure about where to start. This post can help. Approaching and efficiently delivering any tech writing project […]

Is It A Book, or Is It A Powerpoint?

Business owners and consultants frequently solicit our services for turning their content into a book. Niche business books can do excellent work in the world, but they often don’t because business-owning writers habitually mistake their primary audience. A primary audience is the audience most likely to receive value from reading your book. These readers need […]

Take Tiny Breaks

Most of us intuitively welcome sleep as one of the best and most important things in life. Its depth and duration redound not just in the quantity of our years but in the quality of those years, too. When National Geographic took an in-depth look at the benefits of sleep, it found that during sleep, […]

Lower Your Standards, or, the Case for Micro-Ambition

​ Micro-ambition, or “the passionate pursuit of short-term goals” is generally attributed to Tim Minchin, an Australian comedian and somewhat of a renaissance man, who advocated for the term in a 2013 commencement address (which offers other truisms that I passionately endorse, including, “There is an inverse correlation between depression and exercise. Do it. Run, […]

The Case for the Call

Inspired by my last post’s gif and by a few recent client experiences, I want today to advocate for the phone. For contract workers, freelancers, and anyone working remotely, email (and its more casual cousins, like Slack) are the queens of communications processes. Asking a quick Q, updating a far-flung project partner, onboarding a client: […]

Friendly Accountability

In my work with book development, authors who finish their books often differ from authors who don’t finish in just one respect: Those who don’t finish don’t feel accountable—for a variety of (sometimes complex) reasons–to completion. Creating flow charts, using editorial calendars, adhering to timelines, tracking time, soliciting beta reader feedback: These tools help foster […]

The Gift of Words

If you’re a reader of the MWS newsletter, you already know that I used Independent Bookstore Day to restock my supply of birthday books. You also know that at the very top of the heap is Normal People, Sally Rooney’s follow-up to Conversations with Friends (an emo-elder-YA hybrid), and that it’s for me! But there […]

Buy Independent

The weekend is coming! The weekend is coming! And while that news alone is a source of joy and wonder, it’s doubly so this weekend because Saturday is Independent Bookstore Day! Where will you visit and what will you buy? If you’re in the Minneapolis area, you might try The Wild Rumpus for a belated […]